Shipping & Delivery
Shipping & Delivery Policy
At Saltan Sports Industries, we are committed to delivering your orders safely and on time. Please review our shipping and delivery policy below.
1. Processing Time
- Orders are typically processed within 2-4 business days after payment confirmation.
- Customized or bulk orders may require additional processing time.
- Orders are not processed or shipped on weekends and public holidays.
2. Shipping Methods & Delivery Time
We offer various shipping methods to meet your needs:
- Standard Shipping: Estimated delivery within 7-14 business days.
- Express Shipping: Estimated delivery within 3-7 business days.
- International Shipping: Delivery times vary based on destination and customs processing.
Please note: Delivery times are estimates and may vary due to unforeseen delays.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping may be available for certain orders or promotions.
- International shipments may be subject to import duties and taxes, which are the responsibility of the recipient.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the courier's tracking system.
5. Lost or Delayed Shipments
- If your order is delayed or lost in transit, please contact us for assistance.
- We are not responsible for delays caused by customs, weather conditions, or courier service issues.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, notify us within 48 hours of delivery.
- We will arrange for a replacement or refund after verifying the issue.
7. Contact Us
For any shipping-related inquiries, feel free to reach out: 📍 Address: Kotli Hernarain, P.O Chowni Sulehriyan, Sialkot 51310, Pakistan
📞 Phone: +92 326 7867776
📧 Email: saltansportsindustries@gmail.com
Thank you for choosing Saltan Sports Industries. We appreciate your business!